A Company s Decision For Buy Navigation And Mapping Software

This scenario focuses on a company’s decision to buy navigation and mapping software. The manager of the company approaches their IT manager, Patrick, who is supposed to recommend the best software. Although, Patrick does not commit any illegal offences, he shows through a number of actions that he violates professional ethics. R Bradburn states that ‘business ethics†¦ is an oxymoron’ suggesting that the idea of business can never coincide with ethics because business in itself is too interested in expansion and selfish motives. All IT professionals should meet the criteria of the British Computer Society Code of Conduct. The BCS Code of Conduct states an employee should take into account ‘Public Interests,’ ‘Professional Competence and Integrity,’ ‘Duty to Relevant Authority’ and ‘Duty to the Profession.’ The BCS Code of Conduct seems to be based on Deontological Ethics as it states that it is an employee’s ‘duty’ to fulfil these guidelines. Firstly, an interest in the effect on the public is vital to the maintenance of ethics throughout a company. In a sense, a company cannot function properly without the support of the public. Whereas, ‘Professional Competence and Integrity’ indicates that an employee should try to gain as much knowledge as possible to influence growth and improvement. This also indicates that those seeking improvement within a company should encourage other employees to do the same. The BCS section, â €˜Duty to Relevant Authority’ states that an employeeShow MoreRelated7 Ps of Marketing Mix2400 Words   |  10 Pageshandle customers and how to deal with contingencies, is crucial for your success. * Processes are important to deliver a quality service. Services being intangible, processes become all the more crucial to ensure standards are met with. Process mapping ensures that your service is perceived as being dependable by your target segment. * Physical evidence affects the customer’s satisfaction. 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